How Does the QueueAway queuing app work?

QueueAway is a virtual queue management system designed to streamline customer flow by allowing clients to join queues remotely. This system eliminates the need for physical lines, enhancing customer satisfaction and operational efficiency.

Dual-App System: Client & Professional Apps

Client App:

  • Customers can locate your business and join the virtual queue through the app.

  • They receive real-time updates on their position and estimated wait times.

  • Notifications alert them when it's their turn, allowing them to wait from any location

    Professional App:

    • Businesses manage queues, monitor customer flow, and communicate with clients.

    • Features include real-time dashboards, customer notifications via SMS or WhatsApp, and queue adjustments

Easy Setup & Customization

  • Quick Setup: Businesses can set up QueueAway in under 10 minutes without the need for additional hardware.

  • Personalized Storefront: Customize your business profile with images, operating hours, and descriptions.

  • Brand Integration: Tailor notifications and interface elements to align with your brand identity.

Notification System

  • Automated Alerts: Send notifications to customers when their turn is approaching.

  • Multiple Channels: Communicate via in-app messages, SMS (requires Twilio), or WhatsApp.

  • Custom Messages: Personalize alerts to provide specific instructions or promotional content.

Real-Time Queue Management

  • Live Dashboard: Monitor active queues, wait times, and customer statuses.

  • Queue Adjustments: Add or remove customers, rearrange queue order, and manage walk-ins efficiently.

  • Capacity Control: Automatically manage queue capacity based on business hours and staffing.

Benefits of Using QueueAway

  • Enhanced Customer Experience: Reduce physical wait times and improve satisfaction.

  • Operational Efficiency: Streamline staff workload and service delivery.

  • Increased Revenue: Minimize walkaways and maximize customer retention.

  • Data Insights: Access analytics on customer flow and service performance.

Industries That Benefit

QueueAway is versatile and benefits various sectors, including:

  • Healthcare: Manage patient appointments and reduce waiting room congestion.

  • Retail: Enhance shopping experiences by minimizing checkout lines.

  • Hospitality: Streamline guest services and reservations.

  • Barbershops & Salons: Organize client appointments and walk-ins efficiently

have more questions?

Here are questions we are frequently asked…

  • Absolutely! You can set up your QueueAway system in under 10 minutes, making it ready for immediate use.

  • Yes you can!

    Yes, you can upload images, set your opening hours, and add descriptions for your customers to view

  • Indeed! Tailor the QueueAway app to reflect your brand by adding custom text and graphics for notifications.

  • No, QueueAway operates on a subscription basis through the Apple and Google Stores, which you can cancel anytime.

  • Yes! Allowing customers to queue remotely makes your business more appealing. All QueueAway Pro users have reported increased sales and enhanced customer loyalty.

  • No, QueueAway works on any device capable of downloading an app, ensuring a hassle-free setup.

  • Certainly! Download a free, no-obligation trial from the Apple or Google Stores. If you have any questions, feel free to contact us.

Your visitors will be glad to not have to wait in line

Visitors can follow the progress of the queue on their smartphones. There is no need to wait inside the premises — the smartphone will notify the visitor when the turn comes.

Keep your staff and visitors happy

QueueAway eliminates crowds and promotes a happy work environment. So your employees can be less worried about the queue and focus more on their duties.

Setup queue management system in minutes

There is no need to buy any hardware, just install the QueueAway app.. Initial setup can be done in minutes and the service up and running.

Manage your queue

Manage the queue with a simple interface. All can be done with a smartphone with no need to install anything other than an app.

Will Queueaway suit my needs?

Just try it. It takes minutes to set up. QueueAway is flexible and can be applied to various scenarios. As an example, you can replace a live queue with an electronic queue or control the number of people in waiting in your business.

You decide how to use QueueAway..

How to start using queueaway

Just press "Set up QueueAway" button and follow the instructions.