Queue Management System to Eliminate Physical Queues.
Let customers join the queue from their phone, cut crowding at the door, and give your team a live view of every walk-in — no extra hardware required.
Trusted by barbershops, retail, and hospitality businesses using QueueAway to manage walk-ins, improve customer experience, and keep queues moving.
Introducing the QueueAway Virtual Waiting Room.
Let visitors join a branded digital waiting room, follow their place in line live, and receive automatic updates before they are called forward. Perfect for crowds at events.
- Join instantly — visitors scan a QR code or tap a link to enter the queue.
- Track progress live — they can see their place and follow updates in real time.
- Return when called — QueueAway notifies them when it is their turn.
Proven at high-footfall beauty activations
Both activations below ran on QueueAway's Virtual Waiting Room — the same branded, hardware-free experience visitors join today. Try the live demo →
A single-brand activation, sustained over three days
K18 ran its own dedicated queue for the full three-day activation, giving visitors a consistent branded waiting room from opening to close each day. The virtual queue let visitors hold their place without standing in line, while the activation team monitored demand and managed returning visitors in real time.
One event, multiple brand queues, zero hardware
QueueAway ran the virtual queue for several vendors at once across the Beyond Beauty x Space NK activation, each with its own branded waiting room, while visitors explored Covent Garden instead of standing in line.
How QueueAway's Queue Management System Works
A simple 3-step queue management system that lets customers join queues online, reduce wait times, and stay updated in real time.
Join the queue
Customers scan a QR code or tap a link to join the queue instantly.
Wait anywhere
Customers receive live updates and can wait comfortably instead of standing in line.
Get notified
Staff manage the queue in real time while customers are notified when it's their turn.
Businesses That Trust QueueAway
From retail stores and barbershops to hospitality venues and events, businesses use QueueAway to manage queues, reduce wait times, and improve customer experience.
A modern digital queuing system that cuts wait times.
A virtual queue system like QueueAway lets customers join a queue online instead of waiting in line. Reduce wait times, eliminate physical queues, and serve more customers — no hardware needed. What is a queue management system?
Our queuing app takes the hassle out of waiting. Customers get an estimated wait time, join your queue remotely with your queue management system, and receive a notification when you're ready for them.
For organisations operating in North America, we've published a dedicated queue management system guide for US businesses covering compliance, features, and real-world use cases.
- Spend less time chasing no-shows and more time looking after customers with a simple queuing app.
- QueueAway's queue management software features help you stay organised, reduce crowding, and keep staff in control.
- No contract. No cancellation fees. No hidden charges.
Don't just take our word for it
Real usage, real momentum. Here's what QueueAway is driving right now.
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QueueAway user accounts & climbing
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QueueAway slots used so far this year
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Generated revenue via QueueAway appointments
Our customers love QueueAway
Real stories from teams using QueueAway to reduce walk-outs, calm busy spaces, and keep customers informed.
"We received such positive feedback from the brand, agency and so many customers — it has honestly been such a game changer for us."
"I saw a new face walk in and turn right around when they saw how many people were waiting. We were losing new clients — and risking regulars too. Since introducing a queue management system for barbershops, clients can join the queue and go grab a coffee instead of standing around. It's easy for everyone — and our regulars have grown massively."
"The biggest difference is how calm the venue feels. People aren't crowded by the entrance — and staff get fewer 'how long left?' questions because the updates are clear."
"Setup was simple and we were live quickly. QueueAway helped us handle peak times better while keeping the customer experience smooth."
Here to help when you need us to be.
Our support team is on hand to keep your business running smoothly. QueueAway is simple to use, but if you ever need help, you'll have direct access to real people who can guide you quickly.
- ✓Fast onboarding so you're live quickly
- ✓Direct support access when you need it
- ✓Practical setup advice for your venue and workflow
Questions? Sorted.
Everything people ask before using QueueAway.
What is QueueAway?
Do my customers need to download an app?
How much does it cost?
Can I try it before committing?
Will it actually cut down no-shows?
Is QueueAway only for barbershops?
What's the virtual waiting room?
How long does setup take?
Can I cancel anytime?
Need to ask us a question?
We are here to help. Drop our team a message using the contact box and a team member will respond as quickly as possible.