Queue Management System for Events & Venues

Trusted by event organisers Rated 4.8/5 Easy setup • No hardware needed

Reduce entry bottlenecks. Improve crowd flow. Keep teams in control.

QueueAway is a modern digital queue management system for events and venues designed to reduce congestion, improve attendee communication, and streamline front-of-house flow worldwide. From music festivals and conferences to stadiums, exhibitions, and visitor attractions, QueueAway helps attendees wait calmly — and staff manage events smoothly.

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Trusted by Event Professionals Worldwide

• Set up in minutes
• No specialist hardware required
• Works for walk-in and scheduled entry
• Designed for real-world event workflows

The Problem with Traditional Queues at Events & Venues

Busy entry points, concession lines and crowded check-in zones create stress for attendees and pressure for staff. Peak arrivals, staggered entry times, and varied service duration all contribute to frustration — and poor event experience.

QueueAway replaces physical queues with a digital attendee queue, giving attendees clarity and control while allowing staff to manage crowd flow intelligently — across multiple zones and services.

Outcomes event teams care about:

  • Fewer crowds at entrances

  • Reduced complaints about delays

  • More predictable attendee flow

  • Happier, more focused staff

How QueueAway Works

  • 1. Attendee Check-In

Attendees join the queue using:


• QR codes displayed at entrance points and signage
• A remote check-in link shared before or during the event
• Staff entry via tablets or assisted check-in

  • 2. Virtual Waiting

Attendees see their live position in the queue and receive updates via their phone, allowing them to wait comfortably — exploring food stalls, merchandise, or seating areas instead of standing in line.

  • 3. Smart Queue Management

Staff manage queues from a simple dashboard:


• Call next attendee or group
• Prioritise VIP or priority passes
• Adjust flow between entry points or services

Core Features Designed for Events & Venues

• Web-based check-in — QR codes and links for quick entry
• Virtual queue — live position and estimated wait times
• SMS & push notifications — keep attendees informed automatically
• Staff dashboard — manage queues, priorities, and real-time flow
• Queue signage or screens — optional live queue displays
• Feedback capture — collect experience data after service

All features are designed to be simple, fast, and intuitive for both attendees and event staff

Events & Venues Use Cases

Music Festivals & Concerts

• Manage entry queues and multiple stages
• Smooth flow for concessions and merch zones

Conferences & Exhibitions

• Streamline badge pick-up and session entry
• Handle breakout room entry smoothly

Sporting Events & Stadiums

• Reduce entry bottlenecks at gates
• Manage queueing across concessions and services

Visitor Attractions & Museums

• Break long lines into virtual queues
• Improve flow through exhibits and attractions

Measurable Results

Event teams using QueueAway typically report:

  • Up to 50% shorter visible queues

  • Up to 75% fewer attendee complaints

  • Up to 95% satisfaction with entry experience

Results vary by event size and configuration. Metrics based on customer-reported outcomes.

Built for Real Events & Venues (UK & USA)

• Attendees without smartphones? Staff can add them manually
• Accessible interfaces with clear instructions
• Minimal data collection — privacy-conscious design
• Flexible workflows for single or multiple queues

QueueAway adapts to your processes — not the other way around.

Case Study: Events & Venues Success

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See how an event organiser reduced entry crowding and improved attendee experience using QueueAway.

Read the Events Case Study

  • No. QueueAway complements ticketing and manages arrival flow, walk-ins, and queueing during events.

  • Any modern tablet, desktop, or display screen — no specialist hardware.

  • Yes. QueueAway supports multiple queues and priority workflows.

  • Attendees receive automatic SMS or in-app updates when their turn is approaching.

  • Most venues can be live the same day.

Ready to Improve Attendee Flow?

See QueueAway working in your events or venue in minutes.

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